Terms & Conditions

Effective Date: 12 August 2025
Company: MERCURY INDUSTRIES
Website: www.mercuryindustriess.com
Email: info@mercuryindustriess.com

1. Introduction

Welcome to MERCURY INDUSTRIES. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By using this website, you agree to comply with these Terms. If you do not agree, please discontinue use immediately.

2. Company Overview

MERCURY INDUSTRIES is a manufacturer and exporter of motorbike clothing and related apparel. All products displayed, described, or offered on our website are subject to availability, specifications, and production capacity.

3. Use of the Website

By using our website, you agree to the following:

  • You will not misuse the website or engage in actions that may disrupt its functionality.

  • You will not copy, reproduce, modify, or distribute any content without written permission.

  • You will not use the website for any unlawful or unauthorized purpose.

  • You will provide accurate and complete information when submitting inquiries, orders, or forms.

4. Product Information & Custom Orders

  • All product details, specifications, images, and descriptions are provided for general guidance.

  • Minor variations in color, fabric texture, or stitching may occur due to lighting, photography, or manufacturing processes.

  • Custom and bulk orders are subject to mutually agreed technical sheets, pricing, lead times, and terms of production.

  • We reserve the right to accept or decline any order.

5. Pricing & Payments

  • Prices are provided on quotation and may vary based on design, material, quantity, and international market conditions.

  • Payment terms are agreed upon during order confirmation.

  • For international exports, buyers are responsible for applicable duties, taxes, and customs fees in their destination country.

6. Shipping & Delivery

  • Delivery timelines depend on order type, customization, quantity, and destination.

  • We are not responsible for delays caused by customs processes, logistics partners, strikes, weather conditions, or unforeseen disruptions.

  • Risk of loss transfers to the buyer upon shipment dispatch.

(If you want a separate detailed Shipping Policy, I can generate it.)

7. Returns, Refunds & Claims

  • As we manufacture customized products, returns or refunds are generally not accepted unless the product is proven defective or not as per the approved specifications.

  • Claims must be reported within 7 days of receiving the shipment, supported by photographic or video evidence.

  • Resolution may include repair, replacement, or partial compensation, depending on the situation.

(If needed, I can prepare a dedicated Return & Refund Policy page.)

8. Intellectual Property Rights

  • All logos, product images, designs, patterns, text, and content on our website are the exclusive property of MERCURY INDUSTRIES.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

  • Custom designs provided by clients remain their intellectual property.

9. Limitation of Liability

  • MERCURY INDUSTRIES will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

  • We do not guarantee uninterrupted or error-free website operation.

  • All products must be used responsibly, and we assume no liability for misuse or improper handling.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and process personal information. Please review it carefully.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or practices of those third parties.

12. Termination

We may suspend or terminate your access to the website without prior notice if we believe you have violated these Terms.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website signifies acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in Pakistan. Any disputes shall be resolved through arbitration or the appropriate courts in our jurisdiction.

15. Contact Us

For any questions about these Terms & Conditions, contact us:
MERCURY INDUSTRIES
Email: info@mercuryindustriess.com
Website: www.mercuryindustriess.com